1. Information We Collect
When you submit a quote request through our website, we collect the information you provide, including:
- Your name and contact information (email, phone number)
- Event details (date, venue name, venue location)
- Service preferences (package interest, guest count)
- Any additional information you include in your message
We do not use cookies for tracking or advertising. Our website does not use third-party analytics that track individual users.
2. How We Use Your Information
We use the information you provide solely to:
- Respond to your quote request and provide pricing
- Communicate about your event and service details
- Schedule and deliver our WiFi installation services
- Send booking confirmations and service-related updates
We will never sell, rent, or share your personal information with third parties for marketing purposes.
3. Event WiFi Networks & Guest Data
When we deploy temporary WiFi at your event, please be aware of the following:
- We do not monitor, log, or store the browsing activity of guests connected to our networks.
- Network traffic passes through Starlink satellite internet infrastructure, which is subject to SpaceX's own privacy policies.
- If a captive portal is configured for your event, any information displayed is controlled by you (the client) and we do not collect guest data through it.
- All temporary network configurations are removed after your event concludes.
4. Data Storage & Security
Your contact and event information is stored securely and retained only as long as necessary to fulfill our service obligations and any legal requirements. We use industry-standard security measures, including HTTPS encryption for all data transmitted through our website.
5. Your Rights
You have the right to:
- Request a copy of the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data (subject to legal retention requirements)
- Withdraw consent for future communications at any time
6. Third-Party Services
Our WiFi service is delivered using Starlink satellite internet (operated by SpaceX) and commercial-grade mesh networking equipment. While we control the local network configuration, internet traffic is routed through Starlink's infrastructure. We encourage you to review Starlink's privacy policy for information about how they handle data.
7. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
8. Contact Us
If you have questions about this privacy policy or wish to exercise your data rights, contact us at:
- Email: bookings@meshmaine.com
- Phone: (207) 569-6880