This policy explains how MeshMaine LLC ("MeshMaine," "we," "us") handles personal information across all of our services: temporary event WiFi, residential WiFi installation, and new-construction network wiring.
1. Information We Collect
When you submit a quote request or contact us, we collect the information you provide, which may include:
- Your name and contact information (email, phone number)
- Service type and project details — for events: date, venue name, and location; for residential and new-construction: property address, home size, build/installation timeline, and general-contractor contact where applicable
- Service preferences (package interest, guest count)
- Any additional information you include in your message
We also collect limited analytics data about site usage — see Cookies & Analytics below.
3. How We Use Your Information
We use the information you provide to:
- Respond to your quote request and provide pricing
- Communicate about your event, installation, or build and its details
- Schedule and deliver our services (event WiFi, residential installation, or new-construction wiring)
- Send booking confirmations and service-related updates
We will never sell, rent, or share your personal information with third parties for marketing purposes.
4. Event WiFi Networks & Guest Data
When we deploy temporary WiFi at your event, please be aware of the following:
- We do not monitor, log, or store the browsing activity of guests connected to our networks.
- Network traffic passes through Starlink satellite internet infrastructure, which is subject to SpaceX's own privacy policies.
- If a captive portal is configured for your event, any information displayed is controlled by you (the client) and we do not collect guest data through it.
- All temporary network configurations are removed after your event concludes.
5. Residential & New-Construction Project Data
For home installations and new-construction wiring, we collect and retain project information needed to scope, schedule, and document the work — such as property address, home/network layout notes, equipment installed, and network configuration details. We keep network credentials only as needed to deliver and support your installation, and we share project details only with people directly involved in your project (for example, your general contractor) when you ask us to.
6. Data Storage & Security
Your contact and project information is stored securely and retained only as long as necessary to fulfill our service obligations and any legal requirements. We use industry-standard security measures, including HTTPS encryption for all data transmitted through our website.
7. Your Rights
You have the right to:
- Request a copy of the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data (subject to legal retention requirements)
- Withdraw consent for future communications at any time
- Decline or withdraw analytics consent (see Cookies & Analytics)
8. Third-Party Services
We rely on a small number of third-party providers to deliver our services and operate this site:
- Starlink (SpaceX)— satellite internet used to deliver connectivity. While we control the local network configuration, internet traffic is routed through Starlink's infrastructure. See Starlink's privacy policy.
- Google Analytics (Google LLC) — site analytics, loaded only with your consent, as described above.
- Google Ads (Google LLC) — conversion measurement for our advertising. Used to record quote-request submissions that originate from our ads, as described in Cookies & Analytics.
9. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact Us
If you have questions about this privacy policy or wish to exercise your data rights, contact us at:
- Email: bookings@meshmaine.com
- Phone: (207) 569-6880